Japan My Number card (online) photo

Make your Japan My Number card (online) photo that meets the official rules (35×45 mm, white background, 20 to 7168 KB). Live camera guidance and checks; your photo stays on your device.

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Japan My Number card (online) photo: size and rules

Size	35×45 mm (827×1063 pixels)
File size	20 KB to 7 MB
Background	white or light grey
Head height (chin to crown)	32 to 36 mm
Glasses	Clear glasses only, no glare
Expression	Neutral, mouth closed, eyes open

Size

35×45 mm (827×1063 pixels)

File size

20 KB to 7 MB

Background

white or light grey

Head height (chin to crown)

32 to 36 mm

Glasses

Clear glasses only, no glare

Expression

Neutral, mouth closed, eyes open

Edited images are rejected

No HEIC

Official rules: kojinbango-card.go.jp. Rules checked on 24 October 2026.

How to take the Japan My Number card (online) photo on your phone

Stand about an arm's length from a plain white or light grey wall, facing a window or other soft light, so there are no shadows on your face or behind you.

Tilt clear glasses so they don't reflect the light, push your hair away from your eyes and eyebrows, and keep a neutral face with your mouth closed.

Hold the phone at eye level, or ask someone to take it. Picproved's camera tells you when your head is straight, centred and the right size.

Picproved crops the photo to 35×45 mm (827×1063 pixels) with the head 32 to 36 mm tall, evens out the white background and checks every rule before you save.

Save the file: it comes out 20 KB to 7 MB, ready to upload.

Why photos like this get rejected

If the office rejects it

	Picproved	Other big passport photo apps
Which photos are covered	Every photo you save	Two of the four pay out only for photos that passed their own expert check or a paid human check
Proof of the rejection	None. Tell us it was rejected	Three of the four ask for proof of the rejection or a reason for the claim
Time to tell us	90 days from your order	14 days from getting the photo at one, 30 days from the rejection at another; we found no limit at the other two

Picproved

Other big passport photo apps

Which photos are covered

Every photo you save

Two of the four pay out only for photos that passed their own expert check or a paid human check

Proof of the rejection

None. Tell us it was rejected

Three of the four ask for proof of the rejection or a reason for the claim

Time to tell us

90 days from your order

14 days from getting the photo at one, 30 days from the rejection at another; we found no limit at the other two

No face retouching. Pay once. 90-day redo and refund, no letter needed. Saving is free while we launch; the promise covers every paid photo once payments open. How the promises compare

Questions

What size is the Japan My Number card (online) photo?

35×45 mm. As a digital file that is 827×1063 pixels.

What file size does the Japan My Number card (online) photo need?

20 KB to 7 MB. Picproved saves the file inside this limit.

What background does the Japan My Number card (online) photo need?

A plain white or light grey background with no shadows or patterns.

Can I wear glasses in the Japan My Number card (online) photo?

Clear glasses are allowed if your eyes show clearly with no glare. Tinted glasses are not.

How do I make the Japan My Number card (online) photo with my phone?

Stand facing the camera against a plain wall in even light. Picproved shows live checks while you take it, crops it to 35×45 mm (827×1063 pixels) and checks the rules before you save. Your photo stays on your device.