Make your United Kingdom Freedom Pass (London) photo that meets the official rules (35×45 mm, cream background). Live camera guidance and checks; your photo stays on your device.
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United Kingdom Freedom Pass (London) photo: size and rules
Size
35×45 mm (700×900 pixels)
Background
cream or light grey
Head height (chin to crown)
29 to 34 mm
Glasses
Clear glasses only, no glare
Expression
Neutral, mouth closed, eyes open
Colour, 45×35 mm, taken within the last 12 months
Plain, evenly lit, pale background; facing forward without a hat
Upload a JPEG, PDF or TIFF with the online application, or post a print
Note on the sources: London Councils gives no head size or file limit; the head size follows the UK passport rule.
The Freedom Pass gives free travel across London to residents of a London borough who are 66 or older (the older person's pass) or who have an eligible disability. London Councils issues it for every borough.
One 6×4 inch print holds 8 photos of 35×45 mm: the 1 you need and 7 spare. Print at 100% scale, not fit to page.
How to take the United Kingdom Freedom Pass (London) photo on your phone
Stand about an arm's length from a plain cream or light grey wall, facing a window or other soft light, so there are no shadows on your face or behind you.
Tilt clear glasses so they don't reflect the light, push your hair away from your eyes and eyebrows, and keep a neutral face with your mouth closed.
Hold the phone at eye level, or ask someone to take it. Picproved's camera tells you when your head is straight, centred and the right size.
Picproved crops the photo to 35×45 mm (700×900 pixels) with the head 29 to 34 mm tall, evens out the cream background and checks every rule before you save.
Save the file to upload, or a print sheet to print at a photo kiosk.
Two of the four pay out only for photos that passed their own expert check or a paid human check
Proof of the rejection
None. Tell us it was rejected
Three of the four ask for proof of the rejection or a reason for the claim
Time to tell us
90 days from your order
14 days from getting the photo at one, 30 days from the rejection at another; we found no limit at the other two
No face retouching. Pay once. 90-day redo and refund, no letter needed. Saving is free while we launch; the promise covers every paid photo once payments open. How the promises compare
Questions
What size is the United Kingdom Freedom Pass (London) photo?
35×45 mm. As a digital file that is 700×900 pixels.
What background does the United Kingdom Freedom Pass (London) photo need?
A plain cream or light grey background with no shadows or patterns.
Can I wear glasses in the United Kingdom Freedom Pass (London) photo?
Clear glasses are allowed if your eyes show clearly with no glare. Tinted glasses are not.
How do I make the United Kingdom Freedom Pass (London) photo with my phone?
Stand facing the camera against a plain wall in even light. Picproved shows live checks while you take it, crops it to 35×45 mm (700×900 pixels) and checks the rules before you save. Your photo stays on your device.
How old can my Freedom Pass photo be?
It must have been taken within the last 12 months.
What file types does the Freedom Pass upload take?
JPEG, PDF or TIFF. Picproved saves a JPEG at 45×35 mm proportions.
