Passport photo rejected for smiling or expression? How to fix it

Passport photo rejected for smiling or expression: how to fix it

What the rules say

GOV.UK asks for a plain expression with your mouth closed (GOV.UK: Rules for digital passport photos). The U.S. State Department accepts a neutral expression or a natural smile, with both eyes open (travel.state.gov: Passport photos).

How to fix it

  1. Relax your face, close your mouth and look straight at the camera.
  2. For most countries, don't smile. The US is one of the few that allow a natural smile.

What Picproved checks

Picproved warns when the mouth is open or the face isn't neutral, and allows a smile for US documents. Your photo stays on your device.

Or make it at home. Picproved costs £5.99 (free while we launch) for one person's photo in every size you need, and it checks the size, background, head size and face rules before you save. The office still makes the final decision. Make your United Kingdom Passport (online) photo

See it in the app

Questions

Why was my passport photo rejected for your expression?
GOV.UK asks for a plain expression with your mouth closed (GOV.UK: Rules for digital passport photos). The U.S. State Department accepts a neutral expression or a natural smile, with both eyes open (travel.state.gov: Passport photos).
How do I fix a photo rejected for your expression?
Relax your face, close your mouth and look straight at the camera. For most countries, don't smile. The US is one of the few that allow a natural smile.

Other reasons photos get rejected

Make the photo