e-Visa photo refused? Find out why

Free check for a refused e-Visa photo (Indian e-Visa (indianvisaonline.gov.in)): it reads the file and names the cause, such as a renamed iPhone photo, a progressive JPG, two file endings or the wrong KB, then saves a fixed copy as a JPG 10 KB to 1000 KB. Nothing is uploaded.

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e-Visa photo refused? Find out why

Choose the file the portal refused. The upload doctor reads it and names each problem, then saves a fixed copy that meets the Indian e-Visa (indianvisaonline.gov.in) rule. Free, and nothing is uploaded.

PortalIndian e-Visa (indianvisaonline.gov.in)
FileJPG, 10 KB to 1000 KB
RuleSquare JPEG, 10 KB to 1 MB. The 350 to 1000 pixel range comes from guides.
StatusOfficial

Sources, checked 24 Oct 2026: Consulate General of India, Vladivostok: e-Visa.

Common causes

An iPhone photo renamed to .jpg
iPhones save HEIC files. Renaming one to .jpg doesn't change what's inside, and portals read the inside.
A progressive JPG
Some portals read only plain (baseline) JPGs and call anything else a format error, even when size and KB are right.
Two file endings
Names like photo.jpg.jpg or scan.pdf.pdf are refused as "more than one extension".
Print colours (CMYK)
Scanners and design apps sometimes save CMYK; portals expect ordinary RGB.
A turn flag instead of a real turn
Phones often mark a photo to be turned rather than turning it; portals that ignore the mark see it sideways.
Wrong pixels, shape or KB
Over the maximum, under a minimum, or the wrong shape for the form.

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Questions

Why was my e-visa photo refused?
Usually the file, not what's in it. Indian e-Visa (indianvisaonline.gov.in) wants: Square JPEG, 10 KB to 1 MB. The 350 to 1000 pixel range comes from guides. The doctor reads your file and names the cause.
Can it fix the file?
Yes, when the photo already has the right shape: it saves a plain JPG at the right pixels and KB with one file ending. A photo with the wrong shape goes to the editor, which crops it around the face.
Is my file uploaded?
No. It is read in your browser and never leaves your device.