OCI signature or thumb impression refused? Find out why

Free check for a refused OCI signature or thumb impression (OCI (ociservices.gov.in)): it reads the file and names the cause, such as a renamed iPhone photo, a progressive JPG, two file endings or the wrong KB, then saves a fixed copy as a JPG under 200 KB. Nothing is uploaded.

Loading Picproved…

OCI signature or thumb impression refused? Find out why

Choose the file the portal refused. The upload doctor reads it and names each problem, then saves a fixed copy that meets the OCI (ociservices.gov.in) rule. Free, and nothing is uploaded.

PortalOCI (ociservices.gov.in)
FileJPG, under 200 KB
RuleJPEG three times as wide as it is tall (3:1), 200×67 to 900×300 pixels, under 200 KB.
StatusOfficial documents disagree; this target meets all of them

Sources, checked 24 Oct 2026: Embassy of India, Washington: OCI FAQ; VFS Global USA: OCI sample form; Embassy of India, The Hague: OCI checklist.

Common causes

An iPhone photo renamed to .jpg
iPhones save HEIC files. Renaming one to .jpg doesn't change what's inside, and portals read the inside.
A progressive JPG
Some portals read only plain (baseline) JPGs and call anything else a format error, even when size and KB are right.
Two file endings
Names like photo.jpg.jpg or scan.pdf.pdf are refused as "more than one extension".
Print colours (CMYK)
Scanners and design apps sometimes save CMYK; portals expect ordinary RGB.
A turn flag instead of a real turn
Phones often mark a photo to be turned rather than turning it; portals that ignore the mark see it sideways.
Wrong pixels, shape or KB
Over the maximum, under a minimum, or the wrong shape for the form.

Want one that passes first time? Make your India OCI card photo with live camera checks: Picproved fits it to the rules, fixes the background and checks everything before you save. Free while we launch. No ads, no subscription.

More portals12

Questions

Why was my oci signature or thumb impression refused?
Usually the file, not what's in it. OCI (ociservices.gov.in) wants: JPEG three times as wide as it is tall (3:1), 200×67 to 900×300 pixels, under 200 KB. The doctor reads your file and names the cause.
Can it fix the file?
Yes. It saves a plain JPG at under 200 KB with one file ending.
Is my file uploaded?
No. It is read in your browser and never leaves your device.